We offer a variety of workshops that focus on interpersonal communication skill development and career development. Our areas of subject-matter expertise are sales and customer service, teambuilding, leadership, conflict management, character awareness and career development. Contact us for more information on any of the workshops listed or to discuss customizing a workshop to your needs.

Interpersonal Communications Programs

Personality Styles and Character Awareness 

Myers-Briggs Type Indicator (MBTI)

The MBTI indicator takes inventory of innate preferences that determine patterns of behaviours in people. Simplified, it gives a framework for better understanding ourselves under normal and stressful situations. Understanding other co-worker types allows you to expect differences, cope with differing viewpoints and celebrate diversity on your team. Participants will work through a series of exercises of self discovery and further expand to learn about team dynamics and leadership development. This workshop can be further customized to the unique needs of your organization.

Temperament Styles

There are many programs that address a quicker and simpler version of personality styles. From True Colors® and Keirsey through to Personality Spectrum and our own Four Characters program, we’ll share the best of it all. This informative and experiential workshop will help you understand not only your co-workers but friends and family as well. This workshop is for anyone who wants to encourage greater understanding of self and others, build esteem and be able to quickly spot the needs that make other people tick.  This workshop is delivered in a variety of formats and is customizable for a variety of team, leadership and professional development applications.

Conflict Resolution

Workplace conflicts can reduce productivity and morale at an alarming rate. In this workshop designed for any level of the organization. We’ll help you understand how you instinctively react to the stresses that cause conflict. You’ll understand the behaviours and communication styles that you use and those of others. You’ll learn how to resolve issues and get back to being productive and less stressed!

Sales and Customer Service

Four Characters of Selling

Achieving Sales Success Through Effective Communications 

While technical skills certainly play a large role in the success of an organization, communication skills – the ability to relate effectively with others – ultimately determine the success of individuals and organizations.

For sales people, managers, buyers, professionals and entrepreneurs who want to achieve their next level of sales performance. This program enhances, not replaces, your existing sales process. The skills learned can be easily incorporated into your current practices.

"Four Characters of Selling is a remarkably simple yet effective program, and compliments all existing sales processes. We offer single or multi-day interactive workshops that help you understand yourself, your team and your buyers and how to sell effectively to each character."

Teambuilding 

Four Characters of Teambuilding

Is your team performing at its highest level? How do you get the most from your teammates?

Our workshops use a personality model to help participants first understand their own character and temperament, as well as the character and temperament of others. Exercises are included to support the skill development. Each workshop is customized to suit the unique needs of each group.

Leadership 

Four Characters of Leadership

What is your leadership style? Why do some people respond to one type of motivation, and others to another type? How do you get everyone on the same page at the same time?

Our Four Characters of Leadership workshops use a personality model to help participants first understand their own character and temperament, as well as the character and temperament of others. Exercises are included to support the skill development. Each workshop is customized to suit the unique needs of each group.

Workshop topics are customized for each group and may include communications, decision making, delegating, time management, learning styles and innovation, motivating employees,  performance management and dealing with the rapid pace of change.

Organizational Development  

Organizations Alive!

Based on the popular program that delves into six challenges every organization faces. This workshop will help newly formed organizations and teams as well as those that have been working together for several years. OA! concentrates on Strategic Vision, Resource Management, Customer Service and Membership Potential  and provides a solid foundation to help organizations focus on achieving both vision and goals with success. No more sacrificing one for the other.  This workshop is also a great foundation for understanding rapid change and the various aspects of change that individuals and departments focus on in the change process.

Career Development Programs

Managing Your Career With POWER ®

This comprehensive program enables employees to manage their own careers with success and satisfaction while contributing maximum performance and value to the organization.

Participants:

§         Prepare a comprehensive assessment of their work styles, skills, values, barriers, and developmental needs.

§         Discover what motivates and excites them and explore how to keep this in their work.

§         Learn the relationship between the larger business environment and their careers.

§         Learn the importance of creating an overview of the organization and its future so they can determine how to match their career development to the organization’s goals.

§         Learn the formal and informal techniques for investigating career opportunities in your organization.

§         Identify a variety of possible careers or job targets worth exploring.

§         Determine ways to develop themselves and expand their satisfaction in their current jobs.

§         Put together personal development plans.

§         Practice communicating with their managers about career management issues.

This widely used workshop provides employees with a complete overview of the career management process and starts them on the path to effective development and performance planning and implementation.